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According to the Internet, the girl was trapped in the elevator. The hotel refused to pry the door to save people. The hotel involved: It was not blocked. The maintenance personnel went to get the elevator key.

2024-05-14

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According to the Internet, the girl was trapped in the elevator. The hotel refused to pry the door to save people. The hotel involved: It was not blocked. The maintenance personnel went to get the elevator key.

Recently, it was reported on the Internet that a girl was trapped in an elevator due to a power outage in a hotel in Chengdu. The hotel blocked firefighters from prying open the elevator door to save people. On April 10, Jiupai News contacted the hotel manager involved and responded that the hotel elevator maintenance personnel had the elevator key, not the personnel on duty who blocked the fire from prying open the elevator door.

The girl's father was emotional and reprimanded the hotel staff. Figure/Shake audio and video screenshots

The video showed that the father of the trapped girl was emotional and told the hotel staff: "It's been 35 minutes. How long will it take to wait and whether it can be pried." Firefighters were waiting around and the elevator doors were closed. The video was accompanied by the text "an hour later, it was finally a surprise".

Jiupai News contacted the hotel manager involved, saying that a 20-year-old female guest was trapped in the elevator due to a temporary power outage on the dedicated line that night. "It was not a power outage caused by manpower. The elevator was parked on the first floor. Her father was a little emotional at that time. He didn't say 35 minutes, but about 20 minutes passed."

The manager said that the first time the guests were trapped, they contacted the elevator maintenance personnel, and the family members also contacted the fire department.

"The elevator repairman and the firefighters came almost at the same time, because the master said he had the elevator key and went to get it. It was not like what was posted on the Internet, blocking the firefighters from prying the elevator door." The hotel manager said, "The master rescued the person with the key before the call. The subsequent waiver of the room charge for the trapped guests also expressed their apologies to them, and the other party accepted."

The hotel manager said that if the matter causes damage to the hotel's reputation, it will consider legal means.

Source: Nine News

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