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Elevator low-frequency noise troubled how to do? Environmental mediation new tricks
2024-05-14
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Elevator low-frequency noise troubled how to do? Environmental mediation new tricks
Insomnia, anxiety, irritability, neurasthenia... Have you ever been troubled by noise? It is understood that the number of complaints and reports of noise nuisance problems in the "ecological environment complaint management platform" has been at a high level for a long time. Recently, the Guangzhou Haizhu Court, the Guangdong Provincial Environmental Protection Dispute People's Mediation Committee (hereinafter referred to as the "Provincial Environmental Investigation Committee") and the Haizhu District Judicial Bureau have innovated and launched a joint mediation linkage mechanism to properly resolve a dispute over elevator noise.
Mediation site
Elevator low-frequency noise has long plagued the top floor residents
In September 2022, the Provincial Environmental Dispatch Commission received an application for mediation from residents of a residential area in Haizhu District. The applicant was a resident on the top floor of the residential area. In early 2021, the district will carry out the replacement of old elevators. The owners of each building will form an elevator committee to take the lead in purchasing and following up the installation of elevators on behalf of the owners. By mid -2022, each building will have completed the replacement of elevators one after another, but then the owners found that since the new elevator was put into use, when the elevator was in operation, the motor emitted continuous low-frequency noise, which was transmitted from the elevator machine room on the roof to the homes of the residents on the top floor through the structural beams and walls, seriously affecting the daily life of the residents.
The elevator company engaged in the replacement of elevators in the community believes that the elevators in the community have passed the government's acceptance, and the operating noise meets the national standard "GB/T 10058-2009 Elevator Technical Conditions", and there is no problem of exceeding the standard. The elevator has been installed in accordance with the standard configuration of a shock absorber, under normal circumstances will not occur such problems. For the current noise problems, we can provide a secondary shock absorption scheme to improve, but because the content of the scheme configuration does not belong to the standard configuration of the elevator, and the amount of work is large, so the owner needs to pay a separate fee. The elevator company mentioned that considering the cost, not every project will install secondary shock absorption at the beginning of design and construction.
During this period, the applicant reported the situation to the elevator company many times and asked for rectification. The elevator company also sent personnel to the site for debugging, but none of them could be effectively improved. In desperation, the troubled owners found the Provincial Environmental Adjustment Committee, hoping to help coordinate.
Tripartite joint mediation linkage, to facilitate the two sides to reach a mediation
After accepting the case, the Provincial Environmental Adjustment Commission communicated and fed back with the Guangzhou Haizhu Court and the Haizhu District Judicial Bureau through the previously established joint adjustment linkage mechanism, and set up a mediation team composed of senior judges of ecological environment trial, experts engaged in environmental noise work for a long time, and professional mediators of the Provincial Joint Adjustment Commission to deal with the noise dispute.
In order to deeply understand the case and ensure the accuracy of the measurement results, on January 9, 2023, the mediation team contacted experts to go to the scene in the middle of the night to investigate the acoustic environment of the secondary bedroom and dining room in a unit on the top of the community. According to the relevant national standards and technical specifications, through the analysis and comparison of the measurement results, it is found that there is a situation that exceeds the emission limit of the noise standard, and when the elevator continues to run, the noise can be felt to varying degrees at the measurement location. Expert analysis, the main noise sources are from the elevator running structure sound transmission.
On the day of mediation, Judge Dong Guangxu, the manager of Guangzhou Haizhu Court, and mediators Chen Yanhong and Huang Yingxin of the Provincial Environmental Dispatch Commission, as well as experts engaged in noise monitoring and research, went to the community to learn about the situation. In the process of mediation, the parties had great differences on the spot as to who should bear the responsibility for noise reduction. Judges and mediators intervened in a timely manner to stabilize the emotions of both parties, and patiently interpret the law and reason, understand the reason, and move the emotion. At the same time, experts also carefully analyzed the sources and causes of noise to the parties present through intuitive presentation forms such as data and charts. After the analysis of experts and the reasoning of the mediator, the respondent eliminated the resistance, realized his reputation and responsibility as a producer and seller, and was willing to take the initiative to take noise reduction measures to restore the original living environment. In the end, under the interpretation of the mediation committee mediators, experts and people's court judges, the respondent elevator company agreed to implement noise remediation, and both parties successfully signed a mediation agreement.
Elevator noise regulation has achieved practical results, and long-term problems have been properly resolved.
At present, the elevator company is actively implementing the content of the mediation clause to make up for the damage caused by it, and to stop and rectify the noise problem of the elevator in the residential area. According to the return visit of the mediation committee, the noise problems of the two elevators completed have been solved, the noise rectification project has achieved initial results, and the rectification of the remaining elevators is still in progress.
The long-term elevator noise problem has been solved, so that the owners of the community breathed a sigh of relief. After the mediation was successfully concluded, the owner's representative sent a banner to the Haizhu District Court and the Provincial Environmental Commission, and expressed their gratitude to the judges and mediators! One of the owners' representatives said, "Thank you very much for meeting you and helping us solve this thorny problem. After the mediation meeting, we know that things have changed for the better and we are much more settled in our hearts. It's great to have a complete solution now."
It is reported that in order to respond to and resolve the noise problems encountered by the masses in a timely manner, the Guangzhou Haizhu Court has established a joint mediation mechanism for information sharing, resource sharing, and dispute co-mediation with the Provincial Environmental Investigation Commission and the Haizhu District Judicial Bureau in the early stage. The proper resolution of noise pollution disputes is a microcosm of the development of the mechanism.
Source: Guangzhou Daily
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