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The elevators in the residential area frequently trap people, and the maintenance records are like decorations. The owners of the residential area: What's the use of apologizing alone?

2024-05-14

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The elevators in the residential area frequently trap people, and the maintenance records are like decorations. The owners of the residential area: What's the use of apologizing alone?

Mr. Shi is the owner of Rongxin Peacock Blue County, Gongshu District, Hangzhou. He said that there was a "welcome home" sign at the west gate of the community, but now this family is not afraid to return.

Mr. Shi said that the residential area was delivered four years ago. After moving in, the owners found that the elevator often broke down. On Friday, his two children were trapped in the elevator.

Mr. Shi: "On Friday, there were two children in my family and several other children. They took the elevator from the first floor. My family lived on the seventh floor. He lived on the 17th floor. The elevator went up to the third floor. Suddenly it stopped, and then it fell directly. During the fall, the elevator was loud and kept shaking there. The lights inside were either dark or on, later, after the elevator came down, it was stuck directly in the middle of the third floor and the second floor."

Mr. Shi said that there were only four children in the elevator at the time, three of whom were in the fourth grade and one was only five years old. The child called the property and elevator maintenance staff through the alarm button in the elevator.

Mr. Shi: "Why is there such a situation in such a new community, so this matter has been reflected before, and the property has also been reflected. Every time we apologize on behalf of the property company, it is useless. You can't fix it well. Otherwise, you can tell me directly that we should replace it, and we will vote together.

Owner Mr. Zhang: "Very frequently. You see, there is a group in our community. I am not a large group. In our group of six buildings, there are more than 600 pieces of information about elevators, all of which are about elevators and often reflect elevator problems."

Open the community WeChat group, in the chat record search elevator two words, did appear more records.

Among them, regarding the problem of people trapped in the elevator on Friday, the property manager made a reply in the group, saying that the communication of the elevator had failed, the parts had been replaced, and the elevator could operate normally.

Mr. Zhang said that on Friday, his child was also trapped in the elevator. In his impression, this was the third time.

Owner Mr. Zhang: "I was sleepy twice last year, and I was alone twice last year. He already had experience, so he called the police directly. Yesterday he also called the police. We are all educating children. There is a problem with the elevator. The first one called the police, the second one, several children are leaning around. Don't stand in the middle and hold the handrail well."

The elevator is Thyssen brand. On the maintenance card in the elevator, the reporter saw that the latest maintenance record was on March 9, and the child was trapped on March 12.

Reporters learned from the residential property that the elevator warranty is two years, and the warranty period has passed.

Liu Zhenlin, media interviewer of Rongxin Hangzhou Peacock Blue County Property Service Center: "According to relevant national laws and regulations, elevators are required to be maintained every half month for special equipment. According to national laws and regulations, we are also equipped with elevator administrators to follow up elevator maintenance. Just like this trapped person, it takes more than ten minutes from receiving the call of the trapped person to notifying the maintenance unit to release it."

The property said that because the elevator is a special equipment, it has to undergo annual inspection every year, so after problems occur, the property can only be fed back to the maintenance unit as soon as possible.

Liu Zhenlin, media interviewer of Rongxin Hangzhou Peacock Blue County Property Service Center: "(If the owner wants to replace it, is there any possibility) This kind of equipment must be consulted with relevant professional organizations. After all, this is special equipment. Of course, the owners can make major decisions together."

After communication, the property said that it would contact the industry committee and sit down with several representatives of the owners to communicate with the follow-up related matters.

Source: Zhejiang 6 Channel 1818 Golden Eye

Website:https://baijiahao.baidu.com/s?id=1694279673853992757&wfr=spider&for=pc

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