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The elevator is maintained at both ends in three days, and the owners of the residential area are very tired! Property: It's all rain.
2024-05-14
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The elevator is maintained at both ends in three days, and the owners of the residential area are very tired! Property: It's all rain.
"For more than a month, I stopped for 10 times, and I was repairing both ends for three days. Every time I notified the property, there was no response." Recently, Ms. An of Shanshui Qiancheng talked about the elevator in the residential area and was very angry.
Is there a problem with the elevator in the residential area? On July 6, the reporter went to the Shanshui Qiancheng residential area to find out.
Owner: the elevator in the residential area has been shut down for many times.
At 7: 30 p. m. on July 6, the reporter came to Shanshui Qiancheng District.
In what Ms. An said about Unit 4, Building 2, the reporter saw that the two elevators in the unit building had resumed operation. The annual inspection card in the elevator shows that the next annual inspection time of the elevator is July 2021.
The next annual inspection of elevators will be in July 2021.
An owner waiting for the elevator told reporters that the elevator did stop a few days ago and resumed today.
"In the past month, the elevators of the two buildings have been shut down 10 times." Ms. An said that the two buildings have 34 floors, 6 households on each floor and two elevators. For more than a month, elevators were shut down very frequently, sometimes one. Two days ago, both elevators stopped.
"The elevator has stopped, and the owners of the low floor can still climb the stairs. We live in the high, the impact is too great." Ms. An said that for owners like them who live in high-rise buildings, the suspension of elevators will have a great impact on their lives.
She told reporters that when the two elevators stopped, she could only take the elevator from the next unit to the top floor, then walk from the top of the building to her unit, and then go downstairs to go home.
"Every time there is a problem with the elevator, there is no reply after notifying the property." Ms. An told reporters that every day, the owner asked about the elevator in the WeChat group, but the property hardly gave a clear reply, which made her very incomprehensible.
"What is the problem with the elevator? Is the problem serious? Is it safe to ride? Why is it often stopped? When will it stop? When will it recover? We don't know anything." Ms. Ann said.
Owners reflect elevator problems
Property: Due to frequent rain
Reporters with Ms. An came to the residential property.
"The recent elevator problems are caused by rain." Director Ran of Honglicheng Property Group 1 said that the elevators in Unit 4 of Building 2 where Ms. An lived stopped seven or eight times in June and once in July, all due to frequent rain recently.
Property explains elevator problems to Ms. Gai
Director Ran said that a group of Shanshui Qiancheng Community handed over their houses in 2012, with a total of 7 buildings and 22 units. The two buildings where Ms. An lives are located in the lowest-lying area of the small area. When it rains, the surrounding rain will flow here.
"The water on the road surface of the dry flat road and the water in the residential area all flow to the two buildings. At the deepest time, the water is 40 to 50 centimeters deep." A staff member of the community engineering department told reporters, "on July 1, there was heavy rain, and our staff were draining water in the early morning."
Director Ran said that in order to remove the accumulated water as soon as possible, from June onwards, almost every day, the property will arrange a large number of staff to deal with the accumulated water, and water pumps have been specially transferred from other places. However, the recent rainwater is large and dense, and the accumulated water is too fast, resulting in accumulated water in two elevator shafts.
"Once there is water in the elevator shaft, the water must be drained and the elevator body must be confirmed to be free of water before it can resume operation." Ran supervisor said.
Pictures of recent drainage provided by the property
Director Ran opened the "property contact group" in her mobile phone WeChat and explained that in fact, every time the owner raised the elevator problem, the building management would immediately report it to the elevator maintenance company. "In this group, you can find every record of the property contacting the elevator maintenance company."
The reporter searched the group for "2 buildings and 4 units" and did see a lot of information, some reflecting the elevator problem, and some urging the elevator maintenance company to deal with it as soon as possible.
"We all resumed the elevator operation as soon as possible." Director Ran said that the residential property will publicize the elevator maintenance documents as soon as possible, and contact the elevator maintenance company at the same time. In the near future, an all-round inspection will be carried out on the elevator. According to the inspection results of the elevator, the next repair or maintenance plan for the elevator will be formulated and the results will be publicized to the owner.
In addition, in July, the elevators of the two buildings will also undergo an annual inspection. The owner can scan the two-dimensional code under the "Special Equipment Use Sign" sign in the elevator to see relevant information.
In view of the problem that the elevator shaft is prone to water accumulation, the guardrail of the elevator shaft will be raised after discussion with the elevator maintenance company in the near future to prevent water from pouring into the elevator shaft.
Regarding Ms. An's question about the elevator problem, after reflecting it to the property intelligence, there was no reply. Director Ran admitted that "we did not do a good job in communicating with the owners, which led to a lot of misunderstandings".
Director Ran said that the communication method will definitely be improved in the future. The building management of each building should not only reflect the problems raised by the owners to the elevator maintenance company, but also timely feedback the maintenance time, plan and other details to the owners.
After listening to the explanation of the property, Ms. An was a little relieved. She said that she hoped that the property would do what she said.
Source: Guizhou Metropolis Daily
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