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The child stuffed foreign matter into the elevator, and the property sent the video to the owners to attract parents to protest.
2024-05-14
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The child stuffed foreign matter into the elevator, and the property sent the video to the owners to attract parents to protest.
"My child's video was sent to the owners without mosaic!" Ms. Cheng (surname) angrily told reporters. On May 14, when Ms. Cheng's child came home, she stuffed a foreign object into the crack of the elevator door for a while. Unexpectedly, this scene was filmed by the surveillance in the elevator. The residential property staff actually "exposed" the video to the owners without any haircut ".
On May 16, the reporter came to the district where Ms. Cheng lived. Ms. Cheng showed the reporter the video sent by the property staff on the evening of the 14th. This video is 15 seconds long and shows that the shooting time is 18:11 on May 14, 2022. In the video, a boy shove a card-shaped object into the crack of the elevator door. A girl hurriedly came over and pulled out the card.The entire video does not give special treatment to the child's face and identifiable features.
Ms. Cheng told reporters that the children in the video are Ms. Cheng's son and daughter. Ms. Cheng's daughter is 12 years old this year in the fifth grade of primary school. My son is only 5 years old and goes to kindergarten. At that time, Ms. Cheng's son and daughter happened to finish the piano lesson. "The child's father parked outside, so they came up first." When the elevator reached the upper floor of the building, there was a scene in the video.
"At that time, my daughter realized that her brother's behavior was improper, so she turned her head and pulled out the card that was inserted into the crack of the elevator door." Ms. Cheng explained.
"The child's behavior is indeed wrong, but the property is violating my child's privacy." Ms. Cheng said excitedly. "When I saw this video, my head was covered." Ms. Cheng was at work at the time. After seeing the video forwarded by the property manager, she immediately called the property manager,However, he was told that the video cannot be withdrawn ".
Reporters saw from ms cheng's mobile phone wechat that ms cheng's owner wechat group had 439 people. A property person named "DSM Building 1 Housekeeper-Sus" released the video in the group at 19:27 and warned the group of "civilized rides".
After the video was issued, many owners in the group accused the property of violating the privacy of minors. At the same time, some people in the group expressed dissatisfaction with the children's behavior of stuffing cards, believing that guardians should take good care of their children.
After more than an hour of fermentation, manager Peng of the property admitted in the group that the property was biased and apologized to ms cheng and the children. At the same time, Manager Peng also accused Ms. Cheng's child's behavior of causing the 41-minute elevator failure.
Property: Admit there is a mistake, but there is a reason
On May 16, Ms. Cheng was accompanied by reporters to the property service center of DSM community. A property staff member said on the spot that it was indeed improper to send the video of the child stuffing a foreign object in the elevator seam to the owner's WeChat group, "at that time, it was just to remind everyone."
According to the property staff, the video was sent by the property staff on duty. "I wanted to make a mosaic, but I didn't make it when I saw the child wearing a mask." After the video was sent out, the property personnel also realized the seriousness of the problem, but they could not withdraw.
"Your child not only stuffed cards in the elevator, but also paper balls." The staff claimed. This statement was denied by Ms. Cheng, "From the video you sent, it shows a card, not a paper ball."
On the spot, Ms. Cheng asked to view the complete surveillance video, but was rejected by the property staff. "We only disclose the video to the police, not to the individual owners."
The property staff told reporters that there had been children blocking the elevator door in the community before, causing the elevator to be unable to use normally. The property has also communicated with the owners of the community on this matter, but this phenomenon still occurs.
When the reporter to the property staff to identify, the staff immediately excuse left the property service center.
Ms. Cheng told reporters that after the incident, her daughter became depressed and "once cried." Even, some parents privately asked Ms. Process about it. "There are more than 10 parents of my son and daughter's classmates in this owner group, and they all know each other."
At present, Ms. Cheng hopes that the property can fully restore the truth of the incident and publicly apologize to her and her children.
Lawyer: Property should take other ways to promote civilization by ladder
Lawyers said that it was good for the property to release videos to guide the owners to take the elevator in a civilized way, but the behavior was inappropriate. In this case, the child's behavior did not rise to the extent that it was necessary to make it public in WeChat groups.If a child behaves improperly, the property can directly contact his guardian to communicate first.
The "Law on the Protection of Minors" also mentions the protection of minors. The principle that is most beneficial to minors should be adhered to. It is necessary to respect their personal dignity and protect their privacy and personal information.
In addition, the information released on the Internet involving minors should follow the principles of legality, legitimacy and necessity. "For a child who knows his mistakes and corrects them, the situation of video transmission is not known, but its psychological harm to minors is huge."
in addition,Property owners refused to query surveillance video is also improper.In addition to the relevant state organs, the surveillance video managed by the property can also be accessed by interested owners who have damaged their rights and interests such as personal or property in general residential areas. But,All calls need to go through the relevant procedures and formalities.
Lawyers believe that the property should actively eliminate the negative impact of this incident on children. In addition, to promote civilized riding on the ladder, the property can put the publicity activities in front, which is also more helpful to create a harmonious living environment.
Article source: extreme eye news
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